Refund Policy

ORDER RETURN/REFUND POLICY:
 
IMPORTANT: We are happy to offer our customers a 14 days results guarantee. 
 
Please be sure to send us your item(s) back in full accordance with our Return Policy:
   
Damaged, defective, or incorrect items must be reported within 7 days of delivery with picture attached.

Opened or unopened product are eligible for a return
 
RETURNED-TO-SENDER & REFUSED PACKAGES:
With limited exceptions, we do not provide prepaid return labels in these instances. Customers are responsible for covering shipping costs to return the items. Returned-to-Sender or Refused packages will be restocked and you will be issued a refund in the original form of payment if the address was entered correctly.
*No tampering of the address is possible on the label from any in house representative*
 
We are unable to make changes to orders once they have been placed in our system. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery.
We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.
 
RESERVED RIGHTS REGARDING RETURNS:
Once a return is initiated and/or your return label has been printed, your items have 7 days to arrive at your local carrier/postal office to send back to our distribution center in Camarillo, California. If your items do not arrive within that timeframe.
We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
 
-An irregular or excessive returns history
-An irregular or excessive returns history involving used, altered, laundered, damaged, or missing items; or
-Potential fraudulent or criminal activity.
 
All items sent to our Warehouse will be discarded upon receipt.